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Why can't I see my past recordings from my Immersive class session?

Once an Immersive class series concludes, you will have access to the recordings for a period of 30 days following the final class session. However, it's important to note that if you enroll in the same Immersive class series again through the eM Life platform, your previous access will be reset. This is because the system perceives your re-enrollment as a fresh registration for the class, and consequently, it doesn't maintain access to the prior class recordings.

If you have further questions or need assistance on another eM Life related topic, please consult our help articles by clicking here, or submit a request for assistance from our Member Care staff by clicking here.

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