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  3. Getting Started with eM Life

How do I update the auto-renew settings on my account?

If you want to adjust the renewal settings for your subscription, unselect the "Auto Renew" option on your Profile. This will give you access to your current subscription until the scheduled end date, then your subscription will be canceled after that date.

See steps below to manage this setting.

 

Manage Auto Renew Settings

Click your display name at the top right of the page.

 

eM_Display_name_circled_in_Red.png

Select "Profile".

em_Profile_circled.png

 

Click on the "Billing" tab.

 

Screen_Shot_2022-10-04_at_10.07.14_AM.png

You can toggle Auto Renew. If it is checked, your account will auto-renew on the anniversary of your account.

Screen_Shot_2022-10-04_at_10.12.32_AM.png

 

If you wish to cancel the Auto Renew on your anniversary, click to uncheck. You will have access until the anniversary date on your account. That date is shown for you. 

Auto_Renew_unchecked_end_date_circled_too.png

 

If you have any questions, click here to send us a support request.

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