The most common reason for not seeing your minutes is watching a session over 2 or more days.
Each day you earn your minutes viewed on that specific day. If you watch a portion of a session on one day, and then complete it on the next day that time will split over those 2 days. For example, if you watch 7 minutes of a session on Monday then complete the second 7 minutes on Tuesday you will receive 7 minutes for both Monday and Tuesday.
Remember 14 minutes may seem small but can make a big impact on your day! Allowing yourself just 14 minutes each day to focus on yourself can serve not only you, but also those that you work and care for.